Welcome to Ashkelon!

One of the first things that you will need to do is to transfer Arnona (property tax), gas, electricity and water to your name. The process is not difficult, but may require some patience.

On the day that you take possession, start by photographing your water, gas and electric meters and write down the meter number of each meter.

You might find that paying through a Horaat Keva (automatic bank withdrawal) might be easier and leave more room on your debit/credit card for other purchases. These instructions will be changed to add Horaat Keva when more volunteers tell us how they arranged them.

Navigating the different offices (Misrad) during Covid-19 has added confusion to the process. Most of the offices are closed or closed to the public or see people with by appointment. Times may change when people can call. Here is where having a friend or relative who speaks Hebrew comes in handy. Be patient, there are extremely long hold times by phone and most menus are in Ivrit, Check with a reputable source for updated information.

If you are not comfortable with doing the transfers and registration yourself, Stephen Epstein, a property manager in Ashkelon, can help make the arrangements for you.

Contact him at: https://ashkelon123.com/contact/

Teudat Zehut

If you are moving to any location within Israel, you need to register your  address with the Misrad HaPnim. They will update your information and issue you a replacement for the small piece of paper that goes with your Teudat Zehut. You need to do this for every member of the household. 

Address: coming soon

Transfer method: In person

How to transfer: coming soon

You will need to bring:

  • Teudat Zehut
  • Copy of rental/purchase contract for apartment

Arnona

Address: Ha-Gvura St 1

Transfer method: In person

How to transfer: Download the myVisit app from Google Play Store or Apple. Make an appointment using the app.

You will need to bring:

  • Credit cards – They take American credit cards.
  • Teudat Zehut (TZ)
  • Teudat Oleh
  • Teudat Zehut (copy) of owner of apartment
  • Copy of contract for apartment. This must have your TZ number on it, not your passport number.

If you want to pay by Horaat Keva (automatic bank withdrawal), you will need to arrange that with the bank. (We have been told that the bank code is: 00232)

Water

Transfer method: Online

Website: Mei-ashkelon.co.il

Phone: 1 800 800 277

  • You need a photo of your meter
  • They only take Israeli credit cards

We have been told that the bank code is: 49923

Gas

There are a number of gas companies. These instructions are for Dor Alon. We will add more instructions as we receive them.

DorAlon

Transfer method: Online

Phone: *8747 or 03-953-3533

Website: https://www.doralongas.co.il/

Supergas

Call them: *3114 – press 3 to register service, and they will take the information.

How to transfer: Follow the links on their website. You need a photo of your meter

We have been told that the bank code for Amizragaz is: 715

Electricity

Transfer method: Online

Website: iec.co.il

Phone: *103

  • Do everything online
  • You need a photo of your meter
  • We have been told that the bank code is: 706

There are different types of electric meters. Single Phase and Three Phase / Tlat Faz (תלת פאזי חשמל).

These two images show the two styles. The larger meter below is three phase.

Mail

Transfer method: In person

How to transfer: Go to a local post office and request a change of address. They will give you three months of forwarding for free. Afterwards, you can purchase extensions.

This content was put together with the help of:

Nechama Greenfield and Miryam Levine.

Many thanks for your assistance!